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Is your system among them?

When the phone rings, Haus iT Caller ID asks your own system directly – no copy of your customer base, no nightly sync. These 58 systems are connected. What each of them delivers is stated in its row: we only tick what the system really gives us. The only exception is DATEV: there, the contacts are imported.

7,90 € per user per month – for all systems together. Not per system: whether you connect one or five makes no difference to the price. From 2 users, cancellable monthly. The portal itself, setting it up and connecting cost nothing.

  1. The phone rings Incoming call
  2. Webex reports the number
  3. Haus iT Caller ID standardises it
  4. Your CRM or ERP looks it up Your customer data stays here
  5. The sidebar names the caller
About 250 milliseconds from ring to name, measured on 03/09/2026 across 25 numbers that had never been looked up before. Not a single lookup took more than 400 milliseconds – the threshold at which a person starts waiting.
  • 58 of 58 Finds by phone number
  • 54 of 58 Finds by name
  • 31 of 58 States the company
  • 22 of 58 States the customer number
  • 17 of 58 Links into the record
  • 27 of 58 Writes the call note back

All systems compared

The same information as above, only one below the other instead of side by side – for anyone who wants to compare systems rather than look one up.

A missing tick is not a shortcoming. Many systems simply do not keep the field – an ERP system often has no customer number in the sense a CRM does. What matters is the first column: without a search by phone number, the rest has no effect.

System Kind Finds by phone number Finds by name States the company States the customer number Links into the record Writes the call note back
ActiveCampaign CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: yes
Axonaut CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
BeeL ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
bexio ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: no
Billage ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
Bitrix24 CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: yes Writes the call note back: yes
Capsule CRM CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: yes
Copper CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: yes
DATEV Other Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
EspoCRM CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: yes Writes the call note back: yes
ForceManager (Sage Sales Management) CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
Holded ERP / inventory management Finds by phone number: yes Finds by name: no States the company: no States the customer number: no Links into the record: no Writes the call note back: no
HQ Rental Software CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
HubSpot CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: yes Writes the call note back: yes
JTL-Wawi ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: no
Kommo CRM Finds by phone number: yes Finds by name: no States the company: no States the customer number: no Links into the record: no Writes the call note back: yes
leadmy CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: yes Writes the call note back: yes
Magicline Other Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: no
Microsoft 365 (Outlook) Directory service Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
Microsoft Dynamics 365 Business Central ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
Microsoft Dynamics 365 Sales CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: yes Writes the call note back: no
Mobilia CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: no
MOCO CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: yes
monday.com CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: yes Writes the call note back: yes
Odoo CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: yes Writes the call note back: yes
onOffice enterprise CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: no
Oracle B2C Service CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
Oracle Fusion Cloud B2B Service CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: yes Writes the call note back: yes
Oracle Fusion Cloud CX Sales CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: yes Writes the call note back: yes
Oracle NetSuite ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: yes
Oracle Siebel CRM CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
orgaMAX Buchhaltung ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: no
Pipedrive CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: yes Writes the call note back: yes
Pipeliner CRM CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
plentymarkets (PlentyONE) ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: yes
Propstack CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: yes
Reonic CRM Finds by phone number: yes Finds by name: no States the company: no States the customer number: no Links into the record: yes Writes the call note back: yes
Salesforce Sales Cloud CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: yes
SAP Business One ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: yes
SAP Cloud for Customer CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: yes Writes the call note back: yes
SAP S/4HANA ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: no
SAP Sales Cloud und Service Cloud V2 CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: yes
Sellsy CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
Shopify ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
Shopware 6 ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: yes Writes the call note back: no
SuperOffice CRM CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
SuperOffice CRM On-Site CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: no
TANSS Other Finds by phone number: yes Finds by name: yes States the company: no States the customer number: yes Links into the record: no Writes the call note back: no
Teamleader Focus CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: yes Writes the call note back: yes
televero CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: yes Writes the call note back: yes
Vtiger CRM CRM Finds by phone number: yes Finds by name: no States the company: no States the customer number: no Links into the record: yes Writes the call note back: no
weclapp ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: yes
WISO MeinBüro ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: no
Xentral ERP / inventory management Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: yes
Zendesk Sell CRM Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: no Writes the call note back: yes
Zendesk Support Other Finds by phone number: yes Finds by name: yes States the company: no States the customer number: no Links into the record: yes Writes the call note back: no
Zoho CRM CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: no Links into the record: no Writes the call note back: no
zvoove Recruit CRM Finds by phone number: yes Finds by name: yes States the company: yes States the customer number: yes Links into the record: no Writes the call note back: no

And what becomes of the calls?

The connector answers the first question: who is calling. The second comes afterwards – what became of the call. That is what sales monitoring is for: the same call data, evaluated by customer rather than by minutes.

Sales monitoring: which customers are spoken to

Everything in detail: how the day fills up, the call log with filters, call queues with those who gave up and waiting time, employees and departments, customers reached and customers not called for a long time, response time to missed calls with a list of those never called back, talk time per customer – with export as a table. Reports are included.

Not how much was called, but with how many customers. Anyone who only knows the number of calls sees a full day – and not whether anyone was actually reached.

  • Availability: how many callers hung up before anyone picked up – per hunt group and per time of day.
  • Customers touched and customers reached: counted per call and per customer, not per record. A call that rings through five handsets stays one call.
  • Daily pattern and queues: when it gets tight and where the callers are lost.
  • Per employee, if you want it – with the co-determination that goes with it.

The service can be booked independently of the Webex tile: it needs no approved app and no Webex client, only the call data the portal synchronises anyway.

Reports on individual employees are subject to co-determination under § 87 (1) no. 6 of the German Works Constitution Act. Clarify their introduction with your works council before using the service – the portal rates no one and makes no decisions, but it does show figures on individual people.

190,00 € / month plus VAT

per company: everything in detail – how the day fills up, call log, call queues, employees and customers. Reports included. 50 lines included; for each further block of 25 started, 50,00 € is added

Book it in the portal

The portal itself – connection to Webex, retention of call data and number book – remains free, with no limit on workplaces.

Your system missing?

Then that is not a refusal. A connector needs two things from your vendor: an interface that answers a phone number, and a read-only account. Both are built in a day – we have written the guide for it.

For CRM and ERP vendors Suggest a system

Talk to us

You will not get an off-the-shelf answer but a clear assessment: whether the effort is worth it for your company, what your system needs to be capable of – and what it costs. If it is not a fit, we say so.

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